Privacy Policy โ ACService.my
At ACService.my, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our website or services. By using our website or booking our services, you agree to the terms outlined below.
Who We Are
ACService.my is an air conditioning service provider based in Subang Jaya, Selangor, serving customers across Kuala Lumpur and Selangor.
Website: acservice.my
Email: info@acservice.my
Phone: 017-534 7256
Address: 11, Jalan USJ 1/28, Taman Subang Permai, 47600 Subang Jaya, Selangor, Malaysia
What Information We Collect
| Type | Examples |
|---|---|
| You provide directly | Name, phone, email, location, service details |
| Automatically | Pages visited, device type, IP address (via cookies) |
| From third parties | WhatsApp, Google reviews, referral platforms |
How We Use Your Information
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To schedule appointments and provide services
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To answer your questions and support requests
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To improve our website and services
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To send offers (only if you consent โ opt out anytime)
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To comply with legal requirements
Do We Share Your Information?
No, we never sell your data.
We only share information when necessary:
| Shared With | Reason |
|---|---|
| Our technicians | To perform your requested service |
| To communicate with you | |
| Payment processors | To process payments (encrypted) |
| Legal authorities | If required by law |
Cookies
We use cookies to improve your experience. You can disable cookies in your browser settings.
Data Security
We use encryption, secure servers, and access controls to protect your information. No online transmission is 100% secure, but we take reasonable measures.
Your Rights
You have the right to:
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Request a copy of your data
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Correct inaccurate information
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Request deletion of your data
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Opt out of marketing messages
Email us at info@acservice.my to exercise these rights.
Data Retention
We keep service records for 3 years for warranty purposes. Marketing data is kept until you opt out.
Contact Us
Questions about your privacy? Contact us anytime:
๐ฑ WhatsApp: 017-5247256
๐ Call: 017-873 0408
โ๏ธ Email: info@acservice.my
